![]() ![]() I've submitted a bug report to Apple (radar://7408619). I've deleted the MS Office Package Receipts and examined the suhelperd (Software Update Helper Daemon?) it appears that suhelperd is crashing and that explains why it doesn't work. However, I did get diagnostic messages in the Console (below). I also tried Chealion's suggestion to delete "~/Library/Preferences/" and "/Library/Preferences/", Software Update still fails. I want to avoid that as my co-workers are generally not comfortable on the Mac. I'd rather use the Software Update menu item like I used to: it is much more convenient.ĮDIT Nov 19th, 2009, 10:09 EST: I have posted this question to the Apple Mac OS X Snow Leopard support forum.ĮDIT Nov 19th, 2009, 12:39 EST:Yes, the Terminal command "sudo softwareupdate -install -all" does work flawlessly. I can download the updates individually and install them without any issues, but the auto-update fails. It doesn't ask for authentication like it used to, the computer doesn't perform any download or installation (it does sometimes ask me to agree to license agreements for iTunes). What happens is that when I try to get the Mac to perform its Software Updates from the Apple menu, the normal window appears listing what has to be updated I am able to select what to update and click the "Update" button, but then nothing happens. ![]() However, there is a problem: the "Software Update" feature doesn't work. I have been given Administrative permission on my Mac and I am able to do most of what I used to be able to do in terms of authentication of software installations. My company's IT department is mostly a Windows run operation and in order to become more secure, they are altering the way that the Macintosh computers login to our internal network so that they use Active Directory like their Windows counterparts. ![]()
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